Job ID:
8455
Advertising Salary
Grade 4 £26,403 - £28,142 (bar at £27,694) per annum pro rata
Vacancy Type
Permanent
All Locations
Heaton Park, Middleton Rd, Manchester M25 2SW

About The Role

Working Hours: 35 Hours Per Week

Work Pattern: Heaton Park operates seven days a week, and the Estate Officer role reflects the need to support this continuous service. The post requires regular weekend working and some unsociable hours, including early starts, evenings, and bank holidays.

The working pattern is based on a rota system designed to ensure appropriate cover across the week. While Estate Officers are not required to work every other weekend, the pattern is also not fixed at one in three weekends; instead, it sits between these arrangements, providing a balanced but flexible distribution of weekend duties across the team.

This approach ensures consistent staffing levels to meet operational demands, particularly during peak visitor periods and seasonal fluctuations.

Contract Type: 2 x Full-Time, Permanent

Additional Payments: 6.7% Flexibility payment 

Closing Date: 06 July 2026

Closing time: 11.59pm 

Interview Method: Face to Face 

Legal Right to Work: In accordance with Home Office guidance, successful candidates must evidence their right to work in the UK before commencement of employment

Use of Artificial Intelligence (AI): Artificial Intelligence can be a useful tool to support your application. However, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action

This role is subject to -

2 References - where possible we require 3 years' history.

DBS (Disclosure and Barring Service) clearance - this post is covered by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (amended in 2013). Appointable candidates will be required to apply for a Standard Disclosure and Barring Service (DBS) check. Information provided by you or the DBS will be dealt with in a confidential manner and in accordance with the DBS Code of Practice which can be viewed here (https://www.gov.uk/government/publications/dbs-code-of-practice). We have a policy on the Employment of Ex-Offenders and it is available upon request.  
 
Driving Licence – The successful candidate must always hold a full valid driving licence  as you will be required to drive a vehicle adhering to council regulations.

 

The Estate Officer role at Heaton Park is both exciting and highly impactful, offering the opportunity to directly contribute to one of Manchester’s most valued and well-visited green spaces. With approximately 3.2 million visitors each year, Heaton Park plays a vital role in supporting the health, wellbeing, and leisure of residents and visitors, and the Estate Officer is central to maintaining this high-quality environment.
This is a hands-on, varied role where no two days are the same. Estate Officers are responsible for ensuring the park, its buildings, and facilities are safe, clean, and well-maintained. Through regular inspections, reactive and planned maintenance, and proactive identification of issues, the role directly supports Manchester City Council’s commitment to providing safe, accessible, and high-quality public spaces.
A key aspect of the role is managing health and safety risks across a large and diverse estate. By carrying out inspections, responding quickly to defects, and undertaking minor repairs, the Estate Officer helps protect visitors from harm and reduces the Council’s exposure to risk and potential liability. This makes the role critical to maintaining public confidence and ensuring compliance with statutory requirements.
The role also contributes to the overall visitor experience. Estate Officers ensure that popular attractions such as play areas, buildings, and the Animal Centre are maintained to a high standard, supporting a welcoming and enjoyable environment for families and the wider community. Their visible presence within the park also provides reassurance to visitors and supports positive engagement with the public.
In addition, the Estate Officer plays an important role in supporting the care and welfare of livestock within the park. This seven-day operation requires reliable, consistent staffing, and the Estate Officer contributes to maintaining high animal welfare standards, which are a key part of the park’s offer and appeal.
Security is another important responsibility, with Estate Officers ensuring buildings and assets are secured, alarms are set, and access is controlled appropriately. This helps safeguard Council property and ensures a safe environment for both staff and visitors.
Overall, the Estate Officer role is integral to the success of the Heaton Park service. It underpins the safe operation, presentation, and functionality of the park, directly contributing to Manchester City Council’s wider objectives of promoting wellbeing, protecting public assets, and delivering high-quality, sustainable public services.

  

For an informal discussion, please contact the hiring manager, Saul Mearns, at 0161 773 1085 and [email protected] to arrange a convenient time to discuss the role.  

About the Candidate

We are looking for a reliable, proactive, and practical individual who takes pride in maintaining high standards and enjoys working in a varied, hands-on environment. The ideal candidate will be comfortable working both independently and as part of a team, with a strong focus on safety, customer service, and delivering high-quality public spaces.
 
We would love to hear from you if you have experience of:

Carrying out inspections, maintenance tasks, or similar operational duties within parks, estates, or facilities environments
Identifying and addressing health and safety risks in a practical setting
Working in a customer-facing environment and engaging positively with members of the public
Supporting the upkeep, cleanliness, and presentation of buildings and outdoor spaces
Working both independently and collaboratively to deliver services

Technical Requirements (Role Specific):

Willingness to undergo a DBS check
Experience or willingness to handle animals during licensed procedures
Full UK driving licence (essential)
Willingness to undertake ROSPA Play Inspector qualification
Flexibility to work unsociable hours, including weekends and evenings (this role attracts a 6.7% flexibility payment)
 
General Skills (Essential)

Communication Skills: Good literacy and numeracy skills, with the ability to complete records, basic reports, and communicate effectively with colleagues and the public
Planning and Organising: Ability to prioritise tasks, manage workload effectively, and respond to changing demands
Problem Solving and Decision Making: Able to assess situations, identify issues quickly, and implement practical, safe solutions
Initiative: Capable of working independently, using judgement to resolve day-to-day operational issues
ICT Skills: Basic ability to use ICT systems to record information, access data, and communicate
 
Desirable Requirements
The experience below would be beneficial but is not essential:

Previous experience working in parks, estates, facilities management, or a similar environment
Experience working with livestock or animal care
Experience carrying out routine inspections (e.g. play areas, buildings, or public spaces)
Knowledge of health and safety practices in a public-facing environment
Experience working with or alongside third-party organisations or contractors
Experience working towards or holding a relevant qualification (e.g. maintenance, horticulture, facilities, or animal care

About Us

We’re the local council for one of the UK’s most vibrant and diverse cities. 

Working for Manchester isn’t just a job – it’s an opportunity to contribute to a city that leads change and transforms lives. Whether it’s strengthening communities or driving innovation in public services, you’ll play a vital role in creating opportunities and shaping a brighter future for everyone. 

Our Manchester is our vision for a fairer, greener, and healthier city – a vision shaped by the people of Manchester. It guides everything we do at the Council and is brought to life through the Our Manchester behaviours:

  • We take time to listen and understand
  • We work together and trust each other
  • We show that we value our differences and treat each other fairly
  • We ‘own it’ and we’re not afraid to try new things
  • We’re proud and passionate about Manchester

Benefits we offer 

  • Generous holiday allowance - Enjoy up to 26 days annual leave per year plus bank holidays. Increasing to 31 days after five years of local government service. Want more leave? You can purchase up to two additional weeks. 
  • A buzzing pension - You’ll be enrolled in the UK’s largest local government pension scheme, with plenty of options to top up your benefits. Includes life cover of three-times your salary as a lump sum. 
  • Enhanced parental and carers leave - Take advantage of our enhanced family leave options, designed to provide ample time for you to bond with your new born or support your family during critical life events. 
  • Brilliant perks - Access a range of discounts, from saving on the weekly shop to holidays and days out with MCR+. Plus discounts on phone contracts, cycle to work scheme, free flu jabs and eye tests, and more. 
  • Learn and grow - We are dedicated to nurturing talent and providing you with the tools to thrive. Take part in a diverse set of learning opportunities, from workshops and training sessions through to apprenticeships and qualifications. All this begins with our comprehensive onboarding process. 
  • A Good Employment Charter member - We are committed to offering secure, flexible work and embedding fairness into everything we do. We review pay annually, recognize three trade unions, and are constantly working to offer the best possible health and wellbeing support throughout all stages of your working life. 
  • Up to 3 days volunteering leave - Give back to the community with three days pro-rate of paid volunteering leave, in addition to existing benefits. 

 

Creating an Inclusive Team at Manchester City Council 

At Manchester City Council, we’re dedicated to creating a workplace that truly reflects the diversity of the communities we serve. We actively welcome applications from people of all ages and backgrounds, particularly from Black, Asian, and Minority Ethnic communities, Disabled people and young people. 

Support During the Process

  • Interview Adjustments: Let us know if you need any adjustments to demonstrate your suitability during the interview.
  • Accessible Formats: Our ReciteMe tool can be accessed through the "Accessibility tools" button at the top of our careers page. This tool offers features like text-to-speech, translation into multiple languages, and adjustable text size and colour to make our site more accessible for everyone. 

Guaranteed Assessment Scheme 

We guarantee assessments for applicants who meet the recruiting panels minimum shortlisting requirements for the role and identify with at least one of the criteria below:

  • Members of the Armed Forces members or veterans
  • Current or former care leavers
  • Have a disability or long-term condition
  •  If you have completed the GM Elevate (Leadership Development) Programme or any MCC positive action programme

If you have completed the GM Elevate (Leadership Development) Programme, please indicate this within the Supporting Statement section of your application.

 When You Join Us 

We’re a Disability Confident Employer, offering:

  • A workplace adjustment hub which provides specialist support, advice and guidance to ensure you have the adjustments needed to thrive at work.
  • Disabled Staff Network, Neurodiversity Staff Network and Mental Health Staff Network that provides a safe inclusive space to share experiences and opportunities to influence council practice.
  • A strong commitment to ensuring all information adheres to accessibility standards and that our workplaces are accessible and disability-friendly.

 

For more information about the role or any adjustments, email [email protected]. 

What we will need from you if you're successful 

In accordance with Home Office guidance, successful candidates must evidence their right to work in the UK before commencement of employment. This is not a role we consider to be eligible for sponsorship under the Skilled Worker route based on Manchester City Council policy. Candidates are therefore encouraged to consider their own right to work options without the requirement for Manchester City Council sponsorship.  

Pre-Employment Checks 

If you are successful in securing a position with us, the pre-employment checks required will depend on the role you’ve applied for. As a guide, these checks may include:

  • Proof of Right to Work: You’ll need to provide documentary evidence of your right to work in the UK. Please note, visa sponsorship is not guaranteed for this role.
  • References: We’ll require references from your current and previous employer(s).
  • Proof of Qualifications: Evidence of qualifications relevant to the role will be required.
  • Disclosure and Barring Service (DBS) Check: A criminal record check may be necessary, depending on the role.
  • Proof of Manchester Residency: For some roles, you may need to demonstrate that you reside within the boundaries of Manchester City Council.
  • Police Vetting: Some roles may require police vetting to ensure suitability for accessing sensitive law enforcement systems or information.
  • Baseline Personnel Security Standard (BPSS) Clearance:  BPSS clearance is primarily used for roles that involve access to government data, systems, or assets. It ensures that individuals meet basic security requirements and can be trusted with sensitive information
  • Driving Licence: If the role requires driving, we’ll need evidence of your valid driving licence.

These checks are an important part of our commitment to ensuring the safety and security of our workforce and the community we serve. 

Other relevant information 

We want everyone to be able to be themselves at work and give their best. If you need additional support to undertake the duties of the role, we’ll make every effort to source any necessary aids, adaptations or equipment. If, however, any task proves to be unachievable, we will look at redesigning parts of the role. 

For more information about the role, please ensure that you read the role profile attached.
 
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