Job ID:
5261
All Locations
Town Hall Extension, Albert Square, Manchester, M60 2LA
All Job Types
Administration
Advertising Salary
Grade 5 £28,163 - £31,067 (bar at £30,060) per annum pro rata
Vacancy Type
Permanent
Growth and Development
Advert Closing Date
25 Feb 2025
Working Patterns offered:
Full-time

About The Role

Working Hours: 35 Hours per week

Contract Type:
Full-Time, Permanent

Closing Date:
25 February 2025

Closing time:
11.59pm

Interview Method:
In Person (Face to Face)

 

This role is subject to -

2 References
- where possible we require 3 years' employment history.

 

The Information, Delivery and Support team is responsible for providing high quality technical, business, and financial support to Planning, Building Control, Land Charges and Licensing (taxi and premises) including: 

- Delivering high quality, efficient and courteous customer service functions. 

- Leading and developing a team of staff and building effective working relationships

- Supporting the development, implementation and monitoring of new administrative, technical, and business procedures and systems, ensuring that they continue to meet service needs and objectives in accordance with Council policies and legislative requirements.

- Providing systems administration, technical support, and training for all of the services business systems and other ICT systems. 

- Supporting the design, implementation and monitoring of cost recovery and financial models for Planning, Building Control, Licensing and Land Charges including monitoring income.

- Monitoring data quality and security and supporting the information governance functions including freedom of information requests, complaints, data breaches.
 
For further information contact the Information, Delivery and Support Team Line Manager Danica Jones at [email protected]

About the Candidate

You’ll need to be a high-performing, enthusiastic person who is adaptable, resourceful and determined to turn your talents, and our investment in you, into a better future for Manchester and its residents.  

You'll need to think differently, be able to identify and implement solutions to problems and who isn't afraid to try new things to get us where we aim to be. Professionalism and communication are key to this role, and you must understand the importance of meeting timescales. You should have excellent communication skills including relaying financial and technical information to customers, colleagues and managers. 

You must be prepared to challenge the status quo to bring about change, be able to learn and share knowledge and experiences, have resilience, and show dedication to making our city and our residents the best that they can be.  

You'll need to be able to support in leading, managing, and developing a team of staff and building effective working relationships with colleagues of all levels both internally and externally with customers and partners. 

Ideally you'll have experience of using ICT systems to improve performance and efficiency, and also skills to be able to extract information to report and monitor on performance and statutory returns to government 

The candidate must display the Our Manchester behaviours and they must be flexible, hardworking, professional and be willing to learn.  

About Us

We’re the local government authority for Manchester, and have teams across the city helping to make this a great place to live for everyone. We’re proud to do local government differently, in a city with an international reputation for diversity, creativity, culture and passion. 

When you join us, you’re joining a team of over 7,000 council staff helping to make our ambition for Manchester a reality. Whatever your role, you’ll be supporting our residents and communities to be the best they can be, and helping to build a Manchester that's fairer for everyone who lives, works, volunteers, studies or plays here. 

To make our ambition a reality, every person we recruit needs to play their its part. It takes a certain type of behaviour, attitude and way of working to get Manchester where it wants to be. Our people and partners have agreed five ‘behaviours’ – the grounding for how we must work together and treat one another:

  • We take time to listen and understand
  • We work together and trust each other
  • We show that we value our differences and treat each other fairly
  • We ‘own it’ and we’re not afraid to try new things
  • We’re proud and passionate about Manchester

A career with us means you can be yourself, thrive, and build the career your talent and ambition deserve.

Creating an inclusive team at Manchester City Council 

At Manchester City Council, we strive to create a fair and inclusive workplace that is as diverse as the communities we serve.  We want to further increase the diversity of our workforce, in particular the number of Black, Asian and Minority Ethnic staff and disabled staff at all levels of the Council. This advert is open to all applicants, and we would particularly encourage applications from candidates identifying with one or both of those characteristics.   

If you want to find out more about the role, our ways of working, flexible arrangements or any workplace adjustments, please let us know by emailing [email protected]. If you are invited to interview, we will ask you if you require any adjustments for you to best demonstrate your suitability for the role in the interview process.   

Guaranteed Interview Scheme

As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role, and identify with one of the below criteria:

  • Members of the Armed Forces and veterans
  • Are currently in care, or have previously been in care
  • If you consider yourself to be disabled or if you have a long-term health condition

Accessibility 

As a Disability Confident Employer, we provide support for employees with physical or mental-health conditions, a disability or neurodiversity. Our workplaces are accessible by design, and we make workplace adjustments including providing aids, adaptations and equipment. These, combined with our flexible working policies such as disability-related leave, enable our employees to perform their role, thrive and be their authentic selves in work. 

In accordance with Home Office guidance, successful candidates must evidence their right to work in the UK before commencement of employment. This is not a role we consider to be eligible for sponsorship under the Skilled Worker route based on Manchester City Council policy. Candidates are therefore encouraged to consider their own right to work options without the requirement for Manchester City Council sponsorship. 

What we will need from you if you’re successful

If you are successfully offered a position with us, the pre-employment checks you will be asked to undertake will depend on the role you've applied for. As a guide, these may include: 

  • Passport/ID: You will be required to provide documentary proof of your right to work in the UK
  • References (Current and Previous employer) 

When you join us 

We want everyone to be able to be themselves at work and give their best. If you need additional support to undertake the duties of the role, we’ll make every effort to source any necessary aids, adaptations or equipment. If, however, any task proves to be unachievable, we will look at redesigning parts of the role. 

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Other relevant information 

Why work for us
Who we are - Manchester City Council 
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